Ordering
Can I cancel my order?
No. Due to fast-changing market prices of trading cards, orders cannot be cancelled or changed once payment has been completed. Please review your order carefully before checkout. See Returns & Cancellations.
Shipping & Customs
When will my order ship?
Ships within 5–10 business days after payment. All items go through a third-party authentication and inspection service before shipment, so shipping may take longer than usual. Thank you for your understanding. You will receive a tracking number by email.
How can I track my order?
When your order ships, we email you a tracking number (FedEx or DHL). You can follow the parcel with the carrier.
How much is shipping?
Shipping is a flat rate per order by destination: ¥4,500 — Hong Kong, Taiwan, South Korea, China, Singapore, Thailand, Malaysia, Philippines. ¥5,500 — United States, Canada, United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Australia, New Zealand, India, Indonesia, Cambodia, Brunei, Macau. ¥6,500 — Austria, Switzerland, Denmark, Finland, Greece, Croatia, Ireland, Norway, Poland, Portugal, Romania, Sweden, Turkey.
Which countries do you ship to?
We ship to 37 countries and regions (see the full list under Shipping rate in Shipping & Delivery). We do not ship within Japan.
Will I pay customs duties?
Outside the United States: import duties and taxes are the buyer's responsibility. United States: duties are included in the price (DDP). See Customs & Duties.
Do you ship to Japan?
No. We ship to customers outside Japan only.
Payment
Which currency will I be charged in?
All orders are charged in Japanese yen (JPY). Dollar amounts shown on the site are a reference only. Your card issuer or PayPal sets the final exchange rate and any fees.
Returns
What if my item arrives damaged or incorrect?
Contact us with photos within 3 days of delivery. Because every card is an individual collectible, we do not accept returns except when an item is damaged, defective or not what you ordered. See Returns & Cancellations.
PSA 10 cards
Are the cards authentic?
Yes. Every PSA 10 card is a genuine PSA 10 GEM MINT graded slab. Raw cards are genuine Japanese cards in Near Mint (NM) condition.
Why does the photo show an ungraded card?
The product image shows the card design only (ungraded). It is not a photo of the actual PSA-graded item. You will receive the card graded PSA 10 in the official PSA slab; the PSA label and certificate number differ for each item.
Raw cards
What is a "Raw" card?
An ungraded single card (not in a PSA slab). Condition: Near Mint (NM). The product photo is a reference image of the card design — it is not a photo of the exact card you will receive.
What condition are Raw cards in?
Near Mint (NM). Centering is not guaranteed and is not part of our NM assessment.
What does "(Opened)" mean in a title?
A single card taken out of an opened product (e.g., a serial-numbered commemorative card that has been opened). Sold as the card only.
Can I return a Raw card?
Contact us with photos within 3 days of delivery. We do not accept returns except when a card is damaged, defective or not what you ordered. See Returns & Cancellations.